Frequently Asked Questions

What is Outline and Prints?

We turn your favourite photos into fun, custom line art - perfect for framing, gifting, or even using as kids’ colouring pages. Your moments, outlined and ready to enjoy!

How does your product/service work?

Simply upload your photo, choose your style and size, then we’ll transform it into a custom outline. You’ll get it as a digital file, a print (coming soon), or even a colouring page — ready to enjoy or gift!

How long does it take?

Most orders are ready within 1–3 days. If you need it faster, let us know and we’ll do our best to make it happen!

What kind of photos work best?

Clear, high-quality images with good lighting give the best results. The sharper the photo, the better your outline will look!

Can I order as a gift?

Yes - our prints make amazing, thoughtful gifts. We can even ship directly to the recipient and include a little note from you.

Do you do bulk or event orders?

We do! Perfect for weddings, parties, or corporate events. Contact us for a custom quote.

Do you keep my photos?

No - we delete your photo after your order is complete, unless you ask us to save it for a reprint.

What is the return policy?

All orders are considered a final sale. We are unable to accept any returns, or refunds, or exchanges on the items we offer.

Our aim is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

For more information, please read our terms here.

What file format do I receive my prints in?

Prints are delivered in a PDF format. If you wish to receive them in another format, please let us know ASAP.